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Privacy Policy

The purpose of this Privacy Policy is to inform individuals, service users, website visitors, and other persons (hereinafter referred to as the “individual”) who interact with Modri Svet, Social Pedagogical Counseling and Coaching, Darja Moder Urbanč s.p. (hereinafter referred to as the “Company”), about the purposes, legal bases, security measures, and the rights of individuals regarding the processing of personal data.

We process personal data in accordance with applicable European and Slovenian data protection legislation, in particular Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act (ZVOP-2).

1. Data Controller

The controller of personal data is:

Modri svet, socialno pedagoško svetovanje in coaching, Darja Moder Urbanč s.p.
Ulica Pohorskega bataljona 10
1000 Ljubljana

E-pošta: info@modrisvet.si
Telefon: 064 150 045

2. Data Protection Officer

The Company is not required to appoint a Data Protection Officer (DPO).

For any questions regarding the processing of personal data, you may contact:

info@modrisvet.si

3. Personal Data We Collect

As part of providing our services, we may collect the following personal data:

  • First and last name
  • Telephone number
  • Email address
  • Residential address (when required for invoicing purposes)
  • Information voluntarily provided by an individual through inquiries, counseling, or coaching applications
  • Records of communication between the individual and the Company

The Company does not collect special categories of personal data (sensitive personal data) unless such information is voluntarily provided by the individual during the counseling process and its processing is necessary for the provision of the service.

 

How We Obtain Personal Data

We collect personal data through:

  • The contact form on our website
  • Email communication
  • Telephone calls
  • Registration for individual counseling, coaching, or other services
  • Personal contact and communication

4. Purposes of Processing Personal Data

We process personal data for the following purposes:

  • Responding to inquiries and questions
  • Scheduling counseling or coaching appointments
  • Providing counseling and coaching services
  • Preparing offers and invoices
  • Complying with legal and accounting obligations
  • Informing individuals about services, events, workshops, or other content where an appropriate legal basis exists
  • Improving service quality and user experience

5. Legal Basis for Processing Personal Data

We process personal data based on:

  • The individual's explicit consent
  • Performance of a contract or activities prior to entering into a contract
  • Compliance with legal obligations
  • The Company's legitimate interest in providing high-quality services and maintaining effective communication with clients

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected.

Data related to issued invoices is retained in accordance with applicable tax and accounting legislation.

Where processing is based on consent, personal data will be retained until consent is withdrawn or until the purpose of processing has been fulfilled.

After the retention period expires, personal data will be deleted or anonymized.

7. Withdrawal of Consent

Individuals may withdraw their consent to the processing of personal data at any time.

Requests for withdrawal of consent may be sent to:

info@modrisvet.si

The withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

8. Data Processors

The Company may entrust certain personal data processing activities to contractual data processors who process personal data solely in accordance with the Company's instructions and applicable legislation.

Such processors may include:

  • Accounting service providers
  • Website hosting providers
  • Email service providers
  • Software and cloud service providers
  • Technical support providers

Personal data is generally not transferred outside the European Economic Area (EEA). Should such a transfer occur, it will be carried out in compliance with GDPR requirements.

9. Cookies

The website may use cookies to ensure proper website functionality, improve user experience, and analyze website traffic.

Users may manage cookie settings through their web browser settings.

10. Rights of Individuals

In accordance with the GDPR, individuals have the following rights:

  • The right to access personal data
  • The right to rectify inaccurate personal data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent
  • The right to lodge a complaint with a supervisory authority

Requests regarding the exercise of these rights may be sent to:

info@modrisvet.si

If an individual believes that their personal data is being processed in violation of applicable legislation, they may lodge a complaint with:

Informacijski pooblaščenec Republike Slovenije
Dunajska cesta 22
1000 Ljubljana
Email: gp.ip@ip-rs.si
Website: https://www.ip-rs.si

11. Contact

For any questions regarding the processing of personal data, please contact:

Modri svet, socialno pedagoško svetovanje in coaching, Darja Moder Urbanč s.p.
Ulica Pohorskega bataljona 10
1000 Ljubljana

E-pošta: info@modrisvet.si
Telefon: 064 150 045